Firmenich SA (hereafter “Firmenich”) is committed to protecting your personal information. Some of the personal information you input into www.scentmate.com (indistinctively, the “Platform” or the “Website”) will be included in a data file of Scentmate. Where European Economic Area and Swiss (“EEA + CH”) law applies, Firmenich is the controller of your personal information.
Identity of data controller
The data controller is FIRMENICH SA.
You may contact the data controller by mail at Firmenich SA, Commercial Legal Department, 7 rue de la Bergère, 1242 Satigny, Switzerland or email at email@example.com.
We use different methods to collect personal information from and about you including through:
We may process any personal information you provide to us to enable us to perform the contract entered into between you and us, to ensure compliance with local legal and regulatory requirements and for the purposes of our legitimate business interests, including:
Firmenich is committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you. We may share your personal information with the following categories of recipients:
We may also share your personal information in the following circumstances:
Protect our Website and users: We may disclose information to protect and defend the legal rights, interests, and safety of the Website, the FIRMENICH group of companies, and their employees, agents, and contractors (including enforcing our agreements); to protect the safety and security of users of the Website and members of the public. Your personal information may also be subject to foreign laws and may be accessible by foreign governments, courts, law enforcement and regulatory agencies.
We may share aggregated or anonymised information with third parties, for purposes including helping us develop content and services we hope you will find of interest or to help these third parties develop our or their products and service offerings. This sharing of anonymised or aggregated information will not include information that could be used to identify you.
You can choose to enjoy content and features on the Website without directly providing us with any information about you; however, as described above, some information may automatically be collected or may be requested so you can take advantage of certain features and services offered on the Website.
We send marketing communications where you have agreed to us doing so. You can opt out of receiving marketing emails or text messages from us by following the instructions contained in any such message or by contacting us at any time (see Section 11 “Questions” below). Please note that even if you unsubscribe to marketing communications, we still may need to send you communications relating to your use of the Website, such as service announcements and if we may need to send certain information to you under a legal, regulatory, or ethical requirement.
We have adopted appropriate and commercially reasonable technical, organisational, administrative, and physical measures to help protect your personal information from loss, misuse and unauthorised alteration. We ensure only the persons who need to for legitimate business purposes, have access to your personal data. Please note that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any personal information you transmit to us via the Website.
Any personal information you provide to us through your use of this Website may be transferred to or stored in a geographic region that imposes different privacy obligations than your country of origin. This means that your personal information may be sent to a country with less restrictive data protection laws than your own. Any such transfer will be conducted in compliance with applicable law.
We share your personal information with our Group Companies. If you are located in the EEA+ CH, this will involve transferring your data outside the EEA + CH.
Many of our external third parties are based outside the EEA + CH so their processing of your personal information will involve a transfer of data outside the EEA + CH.
Whenever we transfer your personal information out of the EEA +CH, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us at firstname.lastname@example.org if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA + CH.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements and in accordance with our data retention rules.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
You may be entitled under local law to:
Residents of the EEA + CH: In addition to the rights listed above you may also have the right to: (a) restrict the processing of personal information we hold about you; (b) object to the processing of personal information we hold about you; (c) receive any personal information we hold about you in a structured and commonly used machine-readable format or have such personal information transmitted to another company and/or (d) not be subject to any decision that significantly affects you being taken solely by automated processing, including profiling.
Please contact us if you wish to exercise any of these rights. We will process any request in line with any local laws and our policies and procedures. We may ask you for additional information to confirm your identity and for security purposes, before disclosing information requested to you. If you are located in the EEA + CH, you have the right to lodge a complaint about how we process your personal information with the supervisory authority in your country. We would, however, appreciate the chance to deal with your concerns before you approach your local supervisory authority so please contact us in the first instance.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact email@example.com.
Residents of Germany: We have appointed a local data protection officer in Germany, as required by law. The German data protection officer can be contacted at: DSB@intersoft-consulting.com.